Custom Furniture
Materials & Finishes
Yes! We specialize in custom-built furniture tailored to your space, style, and needs. Share your inspiration and dimensions, and we’ll help bring your vision to life.
Lead times vary based on the piece and current workload, but most custom orders take 10-12 weeks from order date to delivery. We'll provide a timeline when your order is confirmed.
We use high-quality woods like Canadian white pine and birch, along with premium finishes and eco-conscious materials. Each piece is handcrafted with durability and beauty in mind.
Pine is a softwood and one succinct advantage of softwood is its better workability. Pine is easy to work with and durable enough if you enhance it with treatment. Pine accepts stains and paints well. Its straight grain comes with a uniformly fine texture. These features, combined with its light tone, facilitate the staining or painting process. Birch is a deciduous hardwood known for their fine grain and light color, commonly used in furniture, cabinetry, and flooring due to its durability and also its ease of workability.
SAMPLES
We can send finish samples so you can make a confident decision.
No, the prices of our pieces have been calculated based on how we build them. Only the items that are identified as birch can be ordered that way without incurring customization charges.
We often take picture of pieces before they are shipped for clients and we may have installed custom hardware on the piece first.
No, finishes like Sequoia, Caramel and Heritage have glaze as an inherent part of the finish.
Glaze is a non-opaque liquid that is applied over a paint or stain to change the colour. Varnish, or polyurethane, is a top coat that protects the finish.
Ordering
Whenever possible, we recommend that you order your furniture through a local retailer. They are always better placed to provide customer service and better delivery. If there is no retailer close to you, please contact us to discuss how we can best help you.
We’re here to help! Use our contact form, or call us directly for personalized guidance or answers to any questions you may have.
Products & Care
We include care instructions with every piece. Generally, avoid harsh cleaners and direct sunlight, and use coasters or pads to protect surfaces.
Absolutely! We offer curated home décor collections—rugs, pillows, lighting, and art—that complement our furniture designs.
Yes, we love working with the design community. Contact us about our trade program for exclusive pricing and services.
Shipping & Delivery
We offer free pickup in our Knowlton store, and free delivery up to 120km on orders over $100.
Returns & Exchanges
Because each piece is made to order, custom furniture is final sale. For décor items, returns are accepted within 14 days of delivery, provided items are unused and in original condition.